FAQ

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Frequently asked questions

Answers to common questions about Classic Desktop apps. Jump to the section for the product you are using.

Reflect Today

My recording is just a frozen still image — often a “standby” or “taking a break” picture. Why?

Some webcams do not switch off when they go idle. Instead of a live picture, they keep sending your PC a single “standby” or “privacy” image. Gimbal and AI-tracking webcams are the usual culprits: the Insta360 Link, for example, parks its lens and shows a standby card when it is asleep, and cameras such as the OBSBOT Tiny series behave similarly when their companion app has put them into a sleep or privacy mode.

If you start recording while the camera is in that state, Reflect Today records exactly what the camera is sending — so the whole clip becomes that one standby image. This is not a fault in Reflect Today; the camera simply never woke up.

To fix it: before you record, make sure the camera is awake and showing a live picture. Point a gimbal camera forward so its lens is not parked, open the camera’s own app (such as Insta360 Link Controller) to take it out of standby or privacy mode, and turn off any automatic sleep. Once the preview in Reflect Today shows live video, your recording will capture it normally.

Reflect Today says it cannot access my camera or microphone.

Windows controls which apps may use your camera and microphone. If access is switched off, Reflect Today will tell you and offer to open the relevant Windows privacy page. Turn the toggle on for Reflect Today, then choose Recheck in the app to continue. You can find these settings yourself under Settings → Privacy & security → Camera (and Microphone).

I tried to record but Reflect Today says no camera or microphone was found.

Reflect Today needs both a camera and a microphone to record a session. Connect a webcam and a microphone (or a headset), then choose Retry — there is no need to restart the app. If a device is connected but still not detected, check that it works in the Windows Camera app or in Sound settings, as that points to a Windows or driver issue rather than a problem with Reflect Today.

Where are my recordings stored? Do they go to the cloud?

Everything stays on your own PC. Your videos are saved as standard MP4 files in a folder you choose, and the title, description and transcript for each recording are kept in a small local database. Transcription also runs entirely on your machine, so your audio is never uploaded for recognition. There is no account, no cloud sync and no tracking.

Can I keep my notes when I move a video elsewhere?

Yes. When you export a recording, Reflect Today writes the title, description and transcript into the MP4 file itself, so the clip carries its own notes wherever you copy it — no separate database required. The original recording in the app is left untouched.

How much does it cost, and how does the free trial work?

Reflect Today is a one-time purchase of £14.99 through the Microsoft Store, with a 15-day free trial on the same listing. There is no subscription. You can evaluate the full app during the trial and buy from inside it whenever you are ready.

Which versions of Windows are supported?

Windows 10 version 1809 (build 17763) or later, and Windows 11. Windows 7 and 8.1 are not supported.

Audio2Many

What audio formats can Audio2Many read and write?

It reads 33 formats — from MP3, FLAC, AAC and Ogg Vorbis to WavPack, Musepack and even Amiga tracker modules — and writes to 18 (6 lossy, 12 lossless / PCM). The lists come straight from the app’s own format tables. For a plain-English description of each one, see Supported formats explained.

Can it convert a whole folder at once?

Yes. Point Audio2Many at a folder and it scans every subfolder, queues every audio file it can read, and converts the lot to one output format — up to four files at a time.

Does it change my original files?

No. Source material is read-only. Converted files are written to a separate output folder of your choosing.

What about hi-res 24-bit and 32-bit audio?

Where the output format supports it — WAV, AIFF and FLAC, for example — Audio2Many carries the source’s sample rate, channels and bit depth through rather than collapsing them. For a lossy source going to a lossy format it never sets the target below the source’s bitrate, and it never upsamples to fake higher quality than the original.

Will my tags and album artwork be kept?

Yes. Title, artist, album, year, track, genre and embedded artwork are read from each source file and written into its converted copy, handled independently of the audio engine. The plain PCM containers — AU, Apple CAF, Sony Wave64, Creative VOC, Ensoniq PAF, Amiga 8SVX, NIST SPHERE, IRCAM and Portable Voice (PVF) — hold audio only and don’t carry tags.

An Amiga 8SVX (.svx) conversion was marked as failed. Why?

8SVX is a 1980s Amiga format (mono, 8-bit), offered mainly for retro and archival interest. Its encoder occasionally writes a file that cannot be read back, and — unusually — this does not track with length or file size: some multi-hour recordings convert perfectly while a shorter one fails. To make sure you never end up with a silently broken file, Audio2Many reloads every 8SVX file the moment it is written; if it will not decode, that file is marked failed in the queue and the end-of-run report and removed. Only 8SVX is affected — every other format converts reliably. For everyday use or archiving, choose FLAC or WAV (lossless) or MP3, AAC or Opus (lossy).

Can it rip CDs or read my old iPod?

Not in the first release. CD ripping, iTunes library import and recovery from older Apple iPods are planned for a later version.

How much will it cost, and when is it available?

Audio2Many is in development. It will be a one-time purchase of £5.99 through the Microsoft Store, with a 15-day free trial on the same listing — no subscription. You will be able to evaluate the full app during the trial and buy from inside it whenever you are ready. Join the notify list and we’ll email you when the first build is published.

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